Wax Removal Self refer.
Dear Patients,
Wax removal for patients who require this to allow for hearing assessment and fitting of hearing aids is part of the Age-Related Hearing Loss Service we commission for patients 55 years and over in Buckinghamshire and Oxfordshire.
Details of all available providers are listed in the GP referral form on Ardens and in the self-referral form available here: Please Click here
BHT are one of six commissioned providers of the service – Please make the use of service.
Thankyou
Feb 2024
Dear Patients,
Pls find the list of telephone numbers for referral service.
Updated numbers as follows:
Patient Referrals Bookings Team: 01296 838888 (patients should ideally wait 6 weeks before calling).
Wycombe Hospital: 01494 526161
Stoke Mandeville Hospital: 01296 315000
Diagnostic centre/MSK: 0333 999 2586
Radiology: 01296 316900
X Ray Department: 01494 425447
ADHD/ASD Referrals: 01865 901532
District Nurses: 01494 323040
Crisis Team: 01865 901052
Thankyou
Prescription request
Please note Cressex Health Centre will be closed on for 25th Dec, 26th Dec and 1st Jan 2024. Please order any medication due throughout for this period with as much notice as possible.
Thankyou
Self Check-In & Appointments
Dear Patients,
We have a system in the surgery where you can self-check in & Book appointment online.
Please ask a member of Team.
Thankyou
Health For Teens
Dear Patients,
If you need any help with
Feelings, Health, Lifestyle, Relationship, Growing Up & Sexual Health.
Please visit : https://www.healthforteens.co.uk/
New Healthy Lifestyle for Buckinghamshire
Hello,
We’re so excited to launch our brand-new healthy lifestyle service Be Healthy Bucks.
We’re looking forward to working with you and helping people change their lifestyles for the better.
The service goes live Saturday 1st April, with our friendly team available on the phone from Monday 3rd April.
We’ll be offering a range of free services, which focus on creating long-lasting behaviour change.
These services include:
- Adult weight management
- Child weight management
- Reducing alcohol consumption
- Smoking cessation
- Community-based NHS Health Checks
We’ve attached a service overview leaflet, where you can find out more.
You can also visit our brand-new website and social media to find out more about us and the support we offer:
Website: bhb.maximusuk.co.uk
Facebook: @behealthybucks
LinkedIn: @maximus-community-health
You can spread the word about Be Healthy Bucks across the community and help us, help more people.
If you know someone who can benefit from our service, they can self-refer on our website.
Health professionals can make referrals on the Be Healthy Bucks website.
Also, if you’ve got any questions about this new service, our friendly team are here to help.
You can email us on: [email protected]
Or call: 03332 300177
We can’t wait to get to work. Please click here
Counselling Services for Mental Health
We are an independent registered member of the British Association for Counselling and Psychotherapy (BACP), specialising in person-centred therapy with years of experience helping individuals with complex issues such as abuse, anxiety, depression, eating disorders, trauma, and more. Our mission is to offer a safe, supportive and non-judgemental space where you can feel heard, understood and empowered as you work towards your goals.
At aMAZing Therapy Centre, we understand that life can be overwhelming and challenging. That’s why we are here to help you navigate through the psychological pain and challenges that you may face. We will endeavour to work with you to increase your self-awareness, promote personal growth, and empower you to take control of your own life.
Dear All,
I’m writing with a hopefully a final update of the planning for the event on the 7th of December, the plan is as below:
- 8.30-12.00 – YMCA Crest Road, HP11 1UD; Find and treat vans (BBV and CXRs) to be situated at the back of the car park, Hep C nurses to work from the vans with F&T, Sexual health team and One recovery to work from the residents common room with private rooms available
- 2.00-5.00 – The Hub, Union Baptist Church, HP11 1NJ; Find at treat vans would park outside at the on street parking (with Hep C nurses) and Sexual health team, One Recovery and PCN to operate from inside the Hub
Queen Elizabeth II State Funeral
His Majesty King Charles III has announced there will be a National Bank Holiday in honour of Queen Elizabeth II’s state funeral which takes place on Monday 19th September. This bank holiday will mark the last day of national mourning. Cressex Health Centre will be closed on this day.
Diabetes
Ramadan is a very important time of the year for Muslims around the world and we wish the Muslim community in High Wycombe a blessed and holy month. Before deciding to fast, it is important to check in with your healthcare team to see how you are currently managing your diabetes.
Ultimately, it is a personal choice whether or not to fast. However, if you do choose to fast, it is important to be prepared before Ramadan by speaking with your healthcare team, so you have a plan for keeping safe and healthy. Visit the “Diabetes and Ramadan” page provided by Diabetes UK. You can also download our factsheets about diabetes and Ramadan available in English, Urdu, Arabic and Bengali.
For further advice and support
Speak to us at the surgery where we can assist with any questions you may have
Did you know, Diabetes UK have a helpline Monday to Friday (9am to 6pm) on 0345 123 2399
The Muslim council of Britain also have the latest guidelines and advice for Muslims fasting during the month of Ramadan to help them make the most of the blessed month.
Please Click here to get more information on Gluten Free
Sick notes.
Self Certification for 28 days
The government has announced that from the 17th of December 2021 employees can self-certify sickness for up to 28 days without a doctor’s note.
The government has temporarily increased the amount of time employees can self certify for sickness to 28 days. This means you do not need a doctors note for the first 28 days of sickness. This is a temporary measure to enable practices to focus on COVID-19 booster programme. This means you will not need to call the practice for a sick note unless your illness has lasted more than 28 days or your sick note is long term.
This applies to absences beginning on or after 10 December 2021, up to and including absences which begin on or before 26th January 2022. The self certification period will revert to seven days for absences beginning on or after 27 January 2022. If employees are self-isolating and cannot work because of coronavirus (COVID-19) they can get an ‘isolation note’ online from NHS 111. They do not have to go to their GP or a hospital.
Taking Sick Leave
Self certification form
- World Mental Health Day (10th Oct 2021)World Mental Health Day is a chance to talk about mental health in general, how we need to look after it, and how important it is to talk about things and get help if you are struggling. For expert help and tips follow this link Every Mind Matters – NHS (www.nhs.uk) there is useful information… Read more: World Mental Health Day (10th Oct 2021)
- Sign up for Stoptober – 4.10.21Quit smoking during Stoptober taking positive steps towards a healthy you and save money too. Join millions on the free app this month and get the support you need. Track your progress, see how much you’re saving and get daily support. If you can make it to 28 days smoke free you’re 5 times more… Read more: Sign up for Stoptober – 4.10.21
- Breast screening service – 8.9.21About breast screening at Wycombe & Stoke Mandeville Hospital Screening units do not offer drop-in screening on request. Breast screening for women aged 50-70 is by appointment only. Invitations for screening are sent automatically to women up until their 71st birthday. Women aged 71 or over can contact their breast screening unit to make an… Read more: Breast screening service – 8.9.21
- Covid Pass – update 18.8.21*** UPDATE 18.8.21 We are receiving a high volume of requests for online access for patients to retrieve their covid pass. This information is available via NHS DIGITAL website with covid passes accessed online. This is managed by NHS Digital not the GP Surgery. To clarify you can apply for an online covid pass (Photo… Read more: Covid Pass – update 18.8.21
- Data Opt-out deadline extended – 20.7.21Opt-out deadline has been extended until 30th September 2021. There are two types for Opting-out Type 1 – Opt out 1 This is concerning primary care with your GP Practice If you do not want your identifiable patient data (personally identifiable data) to be shared outside of your GP practice for purposes except for your own care… Read more: Data Opt-out deadline extended – 20.7.21
- Referral response times & Expediting Referrals – 17.6.21Please note that prior to the Pandemic, the NHS referral standard waiting time was 18 weeks from date of referral being received by the selected specialist, with many people being seen within approximately 6/8 weeks. Due to Covid there is a serious backlog of people waiting to be seen across all specialities; however, unless your… Read more: Referral response times & Expediting Referrals – 17.6.21
- Covid-19 Bookings & Updates – 1.6.21Up-to-date information & guidance about any changes to the vaccination programme can be found here. If you have not received your Covid Vaccination you can now book this through NHS Booking Service dependant on eligible criteria.
- Hearing aid batteries now available – 28.4.21Hearing aid batteries are now available to collect from the surgery, please see following conditions: Batteries are only issued when the hearing aid battery book is present. This must also be signed and dated. Patients should not be collecting batteries more than every 6-8wks. Batteries are issued as 1 pack per hearing aid. E.g. if… Read more: Hearing aid batteries now available – 28.4.21
- COVID play for South Asian communities – 29.3.21On 20 March, Chai Cup Productions webcast a bilingual play ‘Corona – Umeed naa khona!’ (Corona – Don’t lose hope!) – in Urdu and English about the impact of the pandemic on a South Asian family. This was followed by a live Q&A session where the attendees had the opportunity to ask questions of an… Read more: COVID play for South Asian communities – 29.3.21
- Public information on Domestic Abuse – 29.3.21The NHS website has advice for the public on spotting the signs of domestic abuse and domestic violence and where to go for help. The NHS also has a help page for those who have been raped or sexually assaulted. The Home Office is promoting the freephone 24-hour National Domestic Abuse Helpline number 0808 2000… Read more: Public information on Domestic Abuse – 29.3.21
- Shielding Letter – 24.2.21We have received numerous calls regarding shielding letters with patients querying why they have received a shielding letter when they do not class themselves as vulnerable. NHS England has updated the Shielded patient list (SPL); this enables the government to support and protect those who need shielding. If you have received a letter this is because you… Read more: Shielding Letter – 24.2.21
- Important update re: Outpatient appointments – 3.2.21Please be aware at present, due to Covid restriction on clinics we are unable to chase individual hospital appointments. Covid-19 is impacting immensely on outpatient clinics being either closed or running at minimum capacity. This is causing a delay with some services whilst some are no longer operational; if you are unsure contact the relevant department… Read more: Important update re: Outpatient appointments – 3.2.21
- Travel Vaccinations suspended 19.01.21Please be aware due to Covid-19 Travel Vaccinations have been suspended until further notice. Other services including private services may also be affected, if you are unsure please call our reception team to check.
- COVID-19 Video for Urdu speaking community.Councillors at Buckinghamshire Council have created this short video in Urdu to reach out to the Asian community about the current COVID-19 guidance. The video, which is on YouTube, talks about the restrictions on socialising, what to do if a member of the household experiences symptoms of COVID-19 and gives useful tips on how to… Read more: COVID-19 Video for Urdu speaking community.
- Covid-19 Vaccination – 07.12.20The NHS is now ready to deliver a vaccination programme for England so that those who need it most will be able to access vaccinations as soon as they are available. A prioritisation list has been produced in order for the vaccine to be delivered into groups who will need it first. The NHS will contact… Read more: Covid-19 Vaccination – 07.12.20
- Patient services update 27.05.20Please be aware we are now slowly introducing patients into the surgery on a limited basis. Lynton house will slowly resume services re-opening on a Tuesday and Friday as of this week, we will continue to keep you informed. We ask that you bring your own masks whilst inside the surgery to protect yourselves and others.… Read more: Patient services update 27.05.20
- For your Information – 21 May 2020Please be aware that we will be closed Monday 25th May for the bank holiday. Please call NHS 111 for any health concerns as usual.Next week I will be meeting with my clinical team to discuss realistic timescales to restart essential services such as: Smears, NHS Healthchecks, Learning Disability Healthchecks, Diabetes, Asthma and COPD reviews… Read more: For your Information – 21 May 2020
- Domestic Violence – Raising Awareness – Available SupportA 25 minute documentary was televised on the evening of Wed 13th May 2020 – How to leave your abusive partner safely in lockdown – which is available for viewing on My5. Please follow this link to watch https://www.channel5.com/show/how-to-leave-your-abusive-partner-safely-in-lockdown/ The following link has joint-sector COVID resources for survivors and communities, which are available in 15… Read more: Domestic Violence – Raising Awareness – Available Support
- Parents’ guide to using A&E during Covid19The NHS has produced a useful guide to parents on when to use A&E during the pandemic. See link below. Parents’ guide to using A&E during Covid 19 There is also useful information for families – including: talking to children about Covid 19, and emotional support during the pandemic. See link below. Useful guide for… Read more: Parents’ guide to using A&E during Covid19
- Mental Health 24/7 HelplineA new telephone helpline for mental health advice has been launched in Buckinghamshire. It will operate during the pandemic 24 hours a day, seven days a week and temporarily replaces 111 for people who need mental health care and their situation is not life threatening. Residents of all ages can call for advice about how… Read more: Mental Health 24/7 Helpline
- 23.03.20 – Medication requests & online accessPlease consider registering for online access to request repeat prescriptions, online access allows you to request your medication without leaving your home and limits your exposure in the coming months. To do this please verify your I.D at the main access point at the surgery, we need photo identity such as drivers licence or passport,… Read more: 23.03.20 – Medication requests & online access
- Coronavirus – COVID-19 AdviceStay at home if you have coronavirus symptoms Stay at home if you have either: a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature) a new, continuous cough – this means coughing a lot for more than an hour, or 3 or… Read more: Coronavirus – COVID-19 Advice
- 18.03.20 – Current process for appointments, prescriptions etc.Please be aware we will implement changes daily/weekly over the coming months in response to Coronavirus (Covid-19) and will keep you informed every step of the way. Please do not be alarmed, this is to protect vulnerable groups, patients and staff. Currently concerning appointments (including routine and bookable on the day) we will be contacting you shortly informing… Read more: 18.03.20 – Current process for appointments, prescriptions etc.
- 16.03.20 – Immediate changes to appointment system.Please be aware that we are temporarily changing the way that we triage our appointments. We will attempt to restrict pre-booked appointments as much as possible and in place will be offering telephone consultations. As always, the duty doctor will decide whether a patient requires a face to face and they will be informed and… Read more: 16.03.20 – Immediate changes to appointment system.
- 02.03.20 – UPDATE. Important notice regarding CoronavirusIMPORTANT NOTICE UPDATE: Please do not present yourself as a walk-in patient at any surgery or the Urgent Treatment Centre. Thank you If you have travelled from China, have been in contact with someone confirmed as having Coronavirus or are displaying symptoms, you may be at risk of Coronavirus. Please do NOT leave the house.… Read more: 02.03.20 – UPDATE. Important notice regarding Coronavirus
- AccuRX Texting ServiceFor your convenience we now use AccuRX, a secure text service, to contact our patients to notify about appointments, DNA’s, monitoring, test results, prescription availability. The message is sent directly from a member of the Cressex team to the mobile number held on your record individual medical record. This provides instant communication from the clinical… Read more: AccuRX Texting Service
- FREE Healthy Lifestyle Services for Buckinghamshire residents.Want to live a healthier lifestyle? It couldn’t be easier with the support and wealth of information available through Live Well Stay Well. Live Well Stay Well have experts in their field to coach you and help you make real changes to reach your healthy lifestyle goals. For further information click here
- ‘AskNHS’ the free App to check Symptoms and more…Download today!Take control of your health! Introducing ‘AskNHS’ – FREE to download on any smart phone. AskNHS provides a symptom checker, self care advice via www.nhs.uk , direction to urgent care if necessary and access to bookable GP appointments. AskNHS puts you in charge of your health using an interactive virtual healthcare assistant named Olivia. Olivia… Read more: ‘AskNHS’ the free App to check Symptoms and more…Download today!
- Access to Care ServicesCare choices provides access to numerous services for carers. The website is easy to navigate and full of plenty of useful contacts and helpful information. This includes social care, care homes, support for carers, living with dementia, staying independent and much much more. Click here for further information.
- Activities and Support in your community!Bucks county council have launched an online directory full of plenty of things to keep you feeling healthy, energised and supported! Whether you’re looking to make new friends, find a new hobby by getting active in the community or learn a new craft. Whatever your into there’s something for everyone. Click Here and get started!
- ‘Did Not Attend’ rates & wasted appointmentsI have just identified the number of ‘Did Not Attend’ rates for our Q3 reporting period – That is number of appointments wasted because the patient did not turn up or cancel. When you next become frustrated because you can’t seem to get an appointment you should consider this – The numbers, you will agree,… Read more: ‘Did Not Attend’ rates & wasted appointments
- Patient Participation GroupWe are currently looking for more young people, workers, retirees, people with long term conditions, anyone who is unemployed, students, people from non-British ethnic groups and all other categories of patients to join our Patient Participation Group. Membership is voluntary and we promise not to take up too much of your time. Our aim is… Read more: Patient Participation Group
- New Patient Online Access – Register todayCurrently, less than 1/4 of our entire practice population are taking advantage of our Patient Online Access tool. Patient Online is designed to support GP practices to offer and promote online services to patients. These services include: booking and cancelling of appointments ordering of repeat prescriptions viewing of their GP record (which includes coded information… Read more: New Patient Online Access – Register today
- Working Together – Improved (GP) Access Oct 2018From the 1st October Cressex Health Centre will be working collaboratively with other High Wycombe practices to provide our patients with better access to GP appointments. This means that a patient now has the opportunity to book an appointment with a GP (or other health care professional) until 8 pm Monday – Friday and also… Read more: Working Together – Improved (GP) Access Oct 2018
- General Data Protection Regulations May 2018Many of you will be aware that with effect from 25th May 18 new EU legislation will replace the current Data Protection Act. At Cressex we will continue to operate transparently and provide to our patients the upmost assurance that all our data is processed and managed lawfully. Details regarding GDPR and what it means… Read more: General Data Protection Regulations May 2018
- Simply WalksMembers of the Cressex team are actively encouraging our patients to join us in getting fit and healthy in 2017! Each Thursday at 12.30 pm we meet up at Hanover House and set off for a relaxed walk…. ‘Simply Walk’! If this is your first time walking with us please arrive at 12.15 pm so… Read more: Simply Walks
- Active BucksActive Bucks has been designed to help Bucks residents become more active – particularly people who are currently inactive or haven’t been active for a while. The Active Bucks website holds over 2500 weekly activities that you can search by distance, day/time and type of activity. Why not join a Beginners Jogging group or give… Read more: Active Bucks
- Future Closures 2021Bank holidays 2021 2nd April, Friday Good Friday 5th April, Monday Easter Monday 3rd May, Monday Early May Bank Holiday 31st May, Monday Spring Bank Holiday 30th August, Monday Summer Bank Holiday PLT Future dates 2021 18th March, Thursday 20th April, Tuesday 19th May, Wednesday 16th June, Wednesday 13th July, Tuesday Please note we are closed… Read more: Future Closures 2021
- Repeat prescriptions / online appointments: please note we have changed computer system which requires you to re-registerIn May, Cressex Health Centre stopped using our old IT system, called SystemOne.In July 2016 we have moved to a new IT system called EMISweb because it offers us improved performance and the ability to work more closely with other local practices and hospitals in Buckinghamshire. Unfortunately this will require all patients to re-register in… Read more: Repeat prescriptions / online appointments: please note we have changed computer system which requires you to re-register