Cressex Health Centre

We believe in delivering high quality patient-centred care in the ever changing climate of the modern NHS.

Patient Confidentiality

All patient paper and computer based records are confidential. This information is only available to those involved in your care and you should never be asked by anyone not involved in your care for personal medical information.

It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give the best possible advice and care. By law, you have the right to request access to your health records and to know what information we hold about you. This request must be in writing, and we have produced a form for such requests. Please note there is no provision for immediate access to your notes. Please contact Reception if you wish to apply for this access.

Sometimes the law requires us to pass on information, for example for infectious disease carriers that may endanger the safety of others. We will pass on specific information only if there is a genuine clinical need for it. Anyone who receives information from us is also under a legal duty to keep it confidential.