Appointments

Cressex Health Centre is open from 7am to 6.30pm, Monday to Friday. We have two sites:

One telephone number serves both sites: 01494 415788

For routine consultations registered patients can book an appointment with a GP, Nurse or HCA up to one month in advance.  In addition, we also offer a same day ‘sit & wait’ appointments service.  These appointments should be requested where there is an urgent concern and not for routine coughs and colds that can be treated at the local pharmacy.  We also reserve some afternoon slots for patients requiring urgent medical attention  – these are allocated via the duty doctor’s triaging procedure.

To request an on the day ‘sit & wait’ appointment you should call no earlier than 8am.  If you are asking for an appointment on the day, the Receptionist may ask you the nature of the problem to make sure that these urgent appointments are appropriately filled. We also have a minor illness nurse who can deal with many medical concerns on the day in consultation with the duty doctor. Our Receptionists are part of the team looking after you, and they are bound by the same rules of confidentiality as the clinical staff and can be trusted with confidential medical information.

We use an SMS text service to remind patients of the date and location of their appointment, which helps to cut down on the number of patients who fail to turn up. Please make sure the reception staff have your up to date mobile number and address details so that we can contact you when we need to.